![]() The software is a fantastic tool that we put on every single staff and faculty machine to ensure data protections for the inevitable loss of data do to theft, hardware failure, or human error. My university has been using Code 42's CrashPlan for nearly 2 years now and the system just keeps getting better and better. The software uses very little resources which is always a plus.ĭata protection in an enterprise enviroment We have it deployed to over 1000 machines including some servers. So we are extremely pleased with CrashPlan. There have been times we were hit by ransomware viruses, but because of CrashPlan, the encrypted data was replaced in a matter of a few short hours. ![]() And 95% of the time, recovery is completed in 30 minutes or less. The more data to recover, the longer it takes to download. With Code42 CrashPlan, turn around is only limited by the amount of data being recovered. From request to recovery was at least an 18-hour turnaround time. We were on a tape backup system that honesty was a poor excuse for data backup. We started using this product several years ago. There is so many ways to lose data, it's amazing we are able to accomplish anything at all. There is also the battle of hardware failures, and user errors to name a few. But in the real world, the ongoing battle rages between those on the outside who have a desire to disrupt work with the motivation of making a profit at other's expense. In order for this to happen on a consistent basis, the staff and faculty must be able to do their jobs. In higher education, students are reliant upon the ability for the faculty and staff to produce and support a quality product, which is their education. I have never had to do any large scale restores, but I can imagine that they would be difficult since there is no way to have a hard drive shipped to you - the restores have to be done over the internet through their software. Small restores can be done through a web interface. Restores are relatively intuitive - just pick a date and then pick a file. The setup process only takes a few minutes. It's really a last resort backup for most of my clients - not something they depend on from day to day, but it's a great solution in case they end up with a hole in the ground for an office. But it works fine with simple file servers and is a very inexpensive way to protect data. The software's focus is on backing up endpoints, not servers. Backups run, complete, and restores always work. ![]() Aside from a few issues with memory usage for larger backup sets (issues that were quickly resolved with by a chat with support), I have had almost no problems. I have been using CrashPlan for over two years for about 30 of my customers. This is unbelievable on so many level, and my guess is that most business clients do not realize that this is happening or that their data is missing until they go to recovery and find it gone. The customer trust has been breached, but their attorneys claim that we didn’t have a “contract”. The company made this change to a live system, had no backout plan and no recovery path for the data they deleted without our knowledge or permission. We had a file corruption of our database on May 18, and we were unable to recover from our online backup with Crashplan. Apparently they sent this information out in a “newsletter” to their business clients in Mid April, and implemented the change on May 1. My company’s financial data was stored by our 3rd party Unix app in that directory and Code42 just randomly excluded it from backup, even though it was in the USER directory, and deleted ALL PREVIOUS BACKUPS without permission. They have chosen to remove from the backup all files in the /user/xxx/library/containers/ directory as well as all root directory application and system folders. They have recently implemented a change, as of May 1,2019, which had devastating effects for my businesses. I have used Crashplan for Small Business for many years. ![]()
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